Terms & Conditions

for allinwow.com

Business Information:
Innovachem Krystian Grzyb
Address: ul. Sarmacka 21/8, 02-972 Warsaw, Poland
Tax Identification Number (NIP): 7621764306
E-mail: info@allinwow.com
Phone: +48575998577

1. General Provisions

1.1. These Terms & Conditions define the rules for using the online store allinwow.com, operated by Innovachem Krystian Grzyb (hereinafter referred to as the “Seller”).
1.2. The store operates in compliance with applicable laws of the Republic of Poland and the European Union.
1.3. By placing an order in the store, the Customer accepts these Terms & Conditions.
1.4. The store sells goods via the internet, enabling customers to place orders 24/7.

2. Definitions

Customer – a natural person, legal entity, or organizational unit that places an order in the Store.
Consumer – a Customer who is a natural person purchasing for purposes not directly related to their business or professional activity.
Goods / Products – items available for purchase in the Store.
Order – a declaration of intent by the Customer to purchase specified Goods via the Store’s order form.

3. Orders

3.1. Orders can be placed via the website allinwow.com at any time.
3.2. The Customer must provide correct contact and shipping details when placing an order.
3.3. After placing an order, the Customer receives an order confirmation via email.
3.4. The Seller reserves the right to refuse an order if the data provided is incorrect or incomplete.

4. Prices and Payments

4.1. All prices in the Store are expressed in [currency, e.g., US DOLLAR] and include applicable VAT, unless stated otherwise.
4.2. The available payment methods are displayed during checkout.
4.3. The Seller reserves the right to change prices; however, such changes do not affect orders already confirmed.

5. Delivery

5.1. Goods are delivered to the address specified by the Customer in the order form.
5.2. Available delivery methods, costs, and estimated times are presented in the Store.
5.3. The Seller is not responsible for delays caused by courier companies or force majeure events.

6. Right of Withdrawal (Consumers)

6.1. A Consumer has the right to withdraw from the purchase contract within 14 days without giving any reason.
6.2. The withdrawal period begins on the day the Customer receives the Goods.
6.3. To exercise the right of withdrawal, the Consumer must send a clear statement to the Seller’s contact address or email.
6.4. The Consumer is responsible for the cost of returning the Goods.
6.5. The Seller will refund the payment within 14 days of receiving the returned Goods, using the same payment method as the original transaction unless the Consumer agrees otherwise.

7. Complaints and Warranty

7.1. The Seller is obliged to deliver Goods free from defects.
7.2. If a purchased item has defects, the Customer may file a complaint via email or post.
7.3. The complaint should include the Customer’s contact details, order number, description of the defect, and photographic evidence (if possible).
7.4. The Seller will review the complaint within 14 days and inform the Customer of the decision.

8. Personal Data Protection

8.1. The Seller processes personal data by applicable data protection laws (including GDPR).
8.2. Detailed information about data processing is available in the Store’s Privacy Policy.

9. Final Provisions

9.1. In matters not regulated by these Terms & Conditions, the provisions of Polish law shall apply.
9.2. Any disputes between the Seller and a Customer who is not a Consumer will be settled by the competent court for the Seller’s registered office.
9.3. The Seller reserves the right to amend these Terms & Conditions, with changes applying to orders placed after the new version is published on the Store’s website.